Engineering
An often daunting issue for broadcasters is choosing playout automation equipment that delivers both the operational and technical requirements necessary to achieve on-air accuracy, cost effectiveness and reliability. Further to this may be the requirement to support in the future Interactive TV, Conditional Access with Pay Per View or On Demand needs. Ruzz can discuss improvements with installed equipment or assist with choice of new equipment and offer workflow enhancements to greatly streamline your broadcast operation.
Our systems are built with robust fault tolerant hardware including redundancy, and our software products employ the QNX Neutrino Real Time Operating System. This combination ensures absolute reliability removing any concerns of failure in mission critical areas. We deliver systems that perform high level self checks and generate reports so any errors are easily identified and dealt with. Ruzz solutions provide ease of use, high levels of feedback and cost effectiveness.
We apply our broadcast experience not only to our product creation and systems implementation, but definitely to our support commitment.
Several different support plans are available that cater for the requirements of each customer. A significant part of our support is provided via simple dial-in remote diagnosis and rectification.